General Product Questions

Can I use your Remedy with my Tretinoin?

Yes. However, since our Remedy serums also contain retinol, we recommend alternating nights between Remedy and Tretinoin. This way you can avoid any potential irritation.

I'm Pregnant or Nursing. Can I use your products?

Some of our Remedy products do contain retinol, which most medical professionals typically advise against using during pregnancy and while breastfeeding. We always recommend always speaking with your doctor before starting any new products while preg

Can I use Remedy if I have rosacea?

While we have not conducted specific testing with our products and rosacea skin, during our testing studies we have had participants with rosacea that reported no issues. Remedy products are designed to be safe for sensitive skin, excluding harsh fra

How do I access the product in the bottle?

To release the contents, please try twisting the cap of the bottle counter-clockwise. This should unlock the dispenser mechanism and allow you to access the product.

Where are your products manufactured?

Remedy for Dry Lips is manufactured in the US. Remedy for Dark Spots and Remedy for Pore Size are manufactured in Canada.

Can I use your products with my Copper Tripeptide Serum?

Yes, it is okay to use Copper Tripeptide and Remedy product!

Do I need to wear an SPF while using your products?

Yes! Whether you are using Remedy products or not, we always recommend daily use of SPF 30+.

What is the shelf life of your products?

An unopened bottle can last up to 3 years. Once opened, it's recommended to use the product within 12 months to ensure its effectiveness.