General Azelaic Acid Product Questions
What is the 15% Azelaic Acid Advanced Clarifying Serum?
An advanced azelaic acid serum built to visibly improve blemishes, dark spots, and redness in one step. Made by dermatologists, this fully-solubilized, water-light formula pairs two forms of azelaic acid with brightening and soothing ingredients for
Who should use the 15% Azelaic Acid Advanced Clarifying Serum?
Anyone looking for daily clarity to address blemishes, dark spots, and redness. Azelaic acid is one of the only high-performance actives specifically designed to address all three concerns at once. Our formula is designed to be sensitive-skin safe, w
How is Remedy different / better than other Azelaic Acid serums?
High potency: A 15% total azelaic acid complex combines 10% pure azelaic acid with 5% glycinated azelaic acid to extend activity across two complementary pathways, formulated with a brightening stack to help visibly even tone and soothe the skin.Clin
What is the texture of the 15% Azelaic Acid Advanced Clarifying Serum?
A water-light serum that absorbs in seconds, with no residue, tackiness, or pilling under SPF or makeup. It layers cleanly under any routine step. The lightweight texture comes from a fully solubilized azelaic acid complex.
How do you get it to 15%?
The formula is 10% pure azelaic acid plus 5% glycinated azelaic acid (Potassium Azeloyl Diglycinate, or PAD) for a 15% total load.
What's the difference between the 10% pure azelaic acid and the 5% glycinated azelaic acid, and why did we use both?
We kept the pure azelaic acid at its trusted, dermatologist-studied 10% strength and added a gentler derivative to extend the effect further. The additional 5% comes from Potassium Azeloyl Diglycinate (PAD), a glycinated derivative of azelaic acid th
What does "fully solubilized" mean?
Most azelaic acid formulas are suspensions, meaning the azelaic acid crystals are suspended as solid particles in the product. Picture it as snow suspended in a snow globe after you shake it. We completely dissolved our azelaic acid into a liquid, le
Is crystallization on the bottle cap normal?
Yes. Our azelaic acid is engineered to sit as a stable salt at rest (pH 5.9) in the bottle, so crystallization on the bottle cap is normal and expected. On contact with your skin (pH ~5.5), the azelaic acid is clinically proven to remain within its e
Why is the Azelaic Acid pink/red?
The formula gets its color from Vitamin B12.
I have a white residue on my face after using the Azelaic Acid, Is this normal??
Yes. Our Azelaic Acid is a high-potency formula, so more than your skin can absorb at once will sit on the surface instead of sinking in. Use two to three drops, massage until it disappears, and let it absorb fully before applying the next product.